Shipping policy

At LabelLlama, we're committed to getting your custom labels to you quickly and safely. Here's everything you need to know about how we ship.

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Free shipping

We offer free shipping on every order — no minimum required. No hidden fees at checkout.

4-day turnaround

Production begins after proof approval. Standard turnaround is 4 business days before shipping.

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Tracked delivery

All orders ship with tracking. You'll receive a tracking number by email as soon as your order ships.

Production & turnaround time

Turnaround time begins after you approve your digital proof — not from the date of your order. Please factor in proof review time when planning for a deadline.

Standard production
4 business days

From proof approval to shipping

Rush production
2–3 business days

Contact us to request rush processing

Shipping methods & carriers

We ship via UPS and FedEx depending on your location and order size. All shipments include tracking and are fully insured.

Destination Carrier Estimated transit Cost
United States UPS / FedEx 2–5 business days FREE
Canada UPS / FedEx 5–10 business days Calculated at checkout
International FedEx International 7–14 business days Calculated at checkout
Order tracking

Once your order ships, you will receive a shipping confirmation email with your tracking number. You can track your shipment directly on the UPS or FedEx website. If you have not received a tracking email within 24 hours of your expected ship date, please contact us.

Damaged or lost shipments

If your order arrives damaged, please take photos immediately and contact us within 5 business days of delivery. If your package is lost in transit, please contact us and we will work with the carrier to resolve the issue.

LabelLlama is not responsible for delays caused by shipping carriers, weather events, customs processing, or other circumstances beyond our control.

Incorrect shipping address

Please double-check your shipping address before completing your order. LabelLlama is not responsible for orders shipped to an incorrect address provided by the customer. Address changes after an order has been placed may not be possible once production has begun.

Questions about your shipment?

Our support team is here to help — reach out any time.

Contact us